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At Bloomy Candles, we can guarantee the quality and craftsmanship of our products. Attention to formulation, materials, burn safety and design is our utmost priority. Each Bloomy is hand-poured, quality inspected and packaged with ultimate care before it ships out to you. Upon receipt, please check your purchase and notify us of any damage; we will arrange for a prompt replacement if the item you purchased was damaged in the mail. If, within 7 days, you are dissatisfied with the unused product for any reason, you may return it through the mail for a refund or replacement.
We cannot accept returns on special-order items, sale items, or on items which have been damaged through negligence and mishandling by the buyer.
For detailed procedures regarding returns and replacements, please call us at 1.310.529.2546, Mon-Fri, 12:00pm - 6:00pm (PST) or e-mail us at contact@BloomyCandles.com